コロナウイルス時代における回復力と決意

A Message to Our Customers and Partners from President and CEO Chuck Treadway

 
Updated 2021年2月05日

Throughout the COVID-19 pandemic, connectivity has been a critical lifeline for our first responders and healthcare professionals, our educators, and our governments.

As a manufacturer of telecommunications equipment, our products are essential in the design and support of the world’s critical infrastructure, per CISA (Cybersecurity and Infrastructure Security Agency) and ENISA (EU Agency for Cybersecurity) guidelines. Our products are powering the networks that are helping first responders, hospitals and health networks keep us safe and healthy, companies do business, educators teach, and citizens get the information they need.

コムスコープはこのような時のために、グローバルにバランスの取れた製造と運用のフットプリント、200 か国以上でのサポート体勢、迅速かつ柔軟な拡張を実施できる能力を備えて構築されています。私たちはグローバルパートナーとして、障害の発生源に関係なく、その回復力と俊敏性で混乱を管理してきた長い実績があります。

この確固たる基盤により、私たちはサービスレベルを維持し、コミットメントを果たします。

  • Although the threat of COVID-19 remains globally, all CommScope factories and distribution centers are fully operational.
     
  • Where we are continuing to see community infection transmission, we are working with our entire supply chain to maintain service levels.
     
  • We continue to add capacity to several product lines where we continue to see high demand, while we are maintaining rigorous COVID-19 control measures for all CommScope factories and distribution centers to keep our employees safe.
     
  • Our Global Supply Chain team continues to work closely with our suppliers to secure materials and with our logistics partners to manage and mitigate any potential disruption to supply. また、継続的に輸送のパターンを監視して、必要に応じて商品を迂回させるなどの措置をとることもできます。
     
  • Where circumstances are beyond our reasonable control, we may experience extensions in lead times for some product deliveries, and those orders potentially at risk are being assessed and rescheduled.
     
  • We have prioritized business-critical travel for our team for customer installations, issue resolution, and product design as needed. Should they be required to visit one of your sites, our team members will comply with all our COVID-19 control procedures and adhere to all specified local protocols as appropriate.

お客様の現在および将来のご注文に関するお問い合わせは、お客様のコムスコープ営業担当者が対応させていただきます。ご不明な点がございましたら、コムスコープの営業またはカスタマーサービスまでお問い合わせください。


We thank you for your continued partnership.

Chuck Treadway
社長兼最高経営責任者