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RUCKUS Technical Family (RTF) is more than a community. We welcome all networking technology enthusiasts who want to keep up with the latest innovations and apply them in real world networking solutions.

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Webinars

RUCKUS technical webinars are delivered monthly by our system engineers in over 20 local sessions sharing best practices and practical skills necessary to deploy state-of-the-art RUCKUS wired and wireless networking solutions.

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Webinar archive
Check out older webinar recordings available in a variety of local languages.
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Monthly Webinar
April 17: BGP EVPN VxLAN – Seamless Campus Networks
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RTF Hospitality & MDU Webinar
IPTV & Streaming Media; MDU Best Practices
RTF Onboarding Days
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Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hi,Why is my AP showing disconnected in the ZD1200. but onsite the led is up. I have try to change the power from auto to at/af but still it is showing disconnected. Please guide. Thank you
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I am trying to upgrade sz144 controller to 6.1.2 from 5.2.2.0.1563, but it starts the upgrading and then comes back to original screen and on version 5.2.2.0.1563What could be the reason for this?
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Apologies for the daft question - I'm new to Ruckus.My school has around a dozen R510 access points on the same network. We want to add 2 more access points, one internal and one outside.Can I add any Ruckus AP or are we restricted to certain models/ranges?Thanks for your help & advice
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Good evening,I have a problem in warehouse environment. We have an access points RuckusZF7372-E and working with STAs Motorola/Symbol WT41N0 RF guns (Windows embedded onboard). Client always goes to error "Radio reset" and then it need to reboot the device for wi-fi adapter to came up.From capture side its looks like client stops to transmit the packets, but from AP debug side i see the info "user.info syslog: bba: STAs from 2.4g to 5g." and then after 3 s. RF gun modem goes to reset state ant stocks.5 GHz is disable, LB disabled, Steering Disabled and etc. In AP configuration no link to 5 GHz.May be someone has same problem. (only with RF guns Symbol WT).Thank you.The log part:26 17:58:10 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmdApr 26 17:59:10 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmdApr 26 18:00:11 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmdApr 26 18:00:47 RuckusAP user.info syslog: bba: STAs from 2.4g to 5g.Apr 26 18:00:50 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: associatedApr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: build_and_send_scg_ue_ctx_req:317 UE[94:fb:29:07:43:16][wlan0] dpskEnabled=0, wlan id=20 ssid=NORDNETWFA cacheReq=1Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_scg_ue_ctx_rsp:991 UE[94:fb:29:07:43:16][wlan0]apGetCtxtRsp.ueCtxtStatus=3[CTXT NOT Found]Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_scg_ue_ctx_rsp:1006 UE[94:fb:29:07:43:16][wlan0]data data->aaa_affinity_flag : 0, aaa_affinity_id :Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: sm_send_ipc_ue_context_rsp:87 UE[94:fb:29:07:43:16][wlan0] calea_enabled=0Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: sm_send_ipc_ue_context_rsp:114 UE[94:fb:29:07:43:16][wlan0]apGetCtxtRsp->aaa_affinity_flag : 0 aaa_affinity_id :Apr 26 18:00:50 RuckusAP daemon.warn hostapd: IEEE 802.11: rsms_rudb_setSTAAttachedPolicys UTP index applied 1 for stationApr 26 18:00:50 RuckusAP daemon.warn hostapd: IEEE 802.11: rsms_rudb_setSTAAttachedPolicys UTP index applied 1 for stationApr 26 18:00:50 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 WPA: wlan0: WPA: pairwise key handshake completed (RSN)Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_ue_state_change:415 UE[94:fb:29:07:43:16][wlan0]UE state changed from [uninitialized] to [session_active]Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: build_and_send_scg_ue_ctx_create:554 UE[94:fb:29:07:43:16][wlan0]apCrtCtxtReq.ueCtxtState=1 dot11State=1 wlanid=20 sessStartTime=1714153541 vlan=1 sessionTimeout=0Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: disassociatedApr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: reason code = 1Apr 26 18:00:54 RuckusAP daemon.info hostapd: @@204,clientDisconnect,"apMac"="d4:68:4d:32:32:80","clientMac"="94:fb:29:07:43:16","ssid"="xxxxxxx","bssid"="d4:68:4d:32:32:88","userId"="","wlanId"="20","iface"="wlan0","tenantUUID"="839f87c6-d116-497e-afce-aa8157abd30c","apName"="RuckusAP","clientIP"="192.168.100.212","vlanId"="1","radio"="b/g/n","encryption"="WPA2-AES","firstAuth"="1714153541","associationTime"="1714153541","ipAssignTime"="1714154450","disconnectTime"="1714154454","sessionDuration"="913","disconnectReason"="1","rxFrames"="23","rxBytes"="3236","txFrames"="3840","txBytes"="309976","peakRx"="1920","peakTx"="60787","rssi"="46","receivedSignalStrength"="-66","Instantaneous rssi"="33","Xput"="0"Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_del_key: Failed to delete key (addr 94:fb:29:07:43:16 key_idx 0)Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_del_key: Failed to delete key (addr 94:fb:29:07:43:16 key_idx 0)Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_set_sta_authorized: Failed to unaut
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Hi, every oneI have a Ruckus ZD-1200 and 4 Ruckus AP R730.ZD has 10.5.1.0 build 199 firmware that supports AP 730. but still none of my AP joined ZD 1200.they can ping each other so there is no issue on the network configuration.any one Help !
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how i can change the firmware for a switch Ruckus icx 7150-24?
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Ruckcast

The RUCKUS education team from CommScope brings you interesting topics with a wide range of guests to sit down and discuss all things that make up the product portfolio. We'll discuss topics including products from our portfolio, WiFi, routing and switching and more! We can't wait to share with you what our teams are up to.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!

Additional resources